Cart 0

FAQ

Ordering

What payment methods do you accept?

We accept payment via all major credit cards (Visa, MasterCard, American Express, Diners Club, Discover, JCB) and Apple Pay. Our website is encrypted with 128-bit security to ensure that your personal information is safe.

When will my card be charged?

Your card will be charged the moment you confirm your order at checkout, and you will receive a confirmation email shortly after. If your card is not authorized, payment will not be taken, and you’ll be notified as to why your bank or card issuer wouldn't authorize the charge.

Why was I charged sales tax?

Brazen Tees is required to charge sales tax in California, North Carolina, and Tennessee, as we have fulfillment or office locations in each of these states.

How can I make a change to my order?

If you made a mistake on your order or would like to change something, please email us at and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.

What name will appear on my credit card bill?

The name on your credit card bill will be BRAZEN TEES.

Do you take phone orders?

Sorry, but we do not take phone orders.

Do you sell shirts wholesale?

Retailers interested in wholesale purchases should contact us at info@brazentees.com. 

Shipping

Where do you ship?

Brazen Tees currently ships exclusively to the US and Canada.

What type of shipping do you offer?

Brazen Tees ships all products using USPS First Class Mail, USPS Priority Mail, FedEx Smart Post, and DHL Expedited. We do not currently offer two-day or overnight shipping, as it is not cost effective for our customers.

How much is shipping?

Shipping is based on weight, and is determined by the live carrier rates available at the time of your order. We also offer free standard shipping for orders of $100 or more, with the $100 minimum purchase being calculated after all discounts and coupons are applied.

How long will my order take to arrive?

It typically takes about 2-7 business days to create your t-shirt, plus the usual shipping time, as defined by your preferred shipment method. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

  • USA - Delivered within 2-5 business days via USPS, FedEx, or DHL Expedited.
  • Canada - Delivered within 10 business days without tracking.

Our Products

What brands of shirts do you use?

We sell only the highest quality, softest, most comfortable fitting t-shirts available, offering premier brands that have been chosen based upon popularity and user reviews. If you have interest in placing an order of 10 or more shirt on another available brand, contact us for more information.

How are Brazen Tees printed?

Our shirts are created with the latest in Direct to Garment (DTG) printing technology, using industry-leading Kornit printers and eco-friendly, water based pigment inks. This method allows for unlimited color usage, greater detailed prints, and a much softer feel than traditional screen printed shirts, while remaining just as durable. Our inks are CPSIA (Consumer Product Safety Improvement Act) compliant and Oeko-Tex™ certified, which means they are safe to print on children’s wear and reduce environmental waste. Our inks provide a high washing colorfast AATCC rating of 4.

How do I care for my Brazen Tees?

We have provided detailed product, sizing, and care instructions here.

Why shop at Brazen Tees?

Shopping at Brazen Tees is safe, easy and risk-free. We guarantee your satisfaction by offering only the highest quality t-shirts, manufactured and printed right here in the USA.

Privacy

Is my personal information safe?

Your privacy is of the utmost important to us and is guaranteed. Our website is protected by the latest in SSL technology, which means that your personal information is always safe and secure. Additionally, we do not rent, sell or distribute your information to any third parties. Please see our Privacy Policy for complete details.